takabet 15 Privacy Policy
This policy provides a full explanation of how important your personal information is to us, and how we collect, store, and use it.
Introduction
This privacy policy applies to users of the takabet 15 platform. By using our website, opening an account, or using any of our services, you are considered to have accepted the terms of this policy.
takabet 15 gives the highest priority to the privacy of its users' information. We believe that protecting each user's personal data is a fundamental responsibility. Alongside reading this policy, please read our Terms and Conditions, which set out the overall framework of our services.
1 Information Collection
takabet 15 collects the types of information listed below for the purpose of providing its services. Information is always collected following a principle of transparency, and no information beyond what is necessary is collected.
1.1 Registration Information
When creating an account, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Password (stored in encrypted form)
We only allow users aged 21 or older to open an account. An age verification process must be completed at the time of registration.
1.2 Transaction Information
Financial information required during deposits and withdrawals is collected, which includes:
- Mobile number associated with the payment method (bKash, Nagad, Rocket, Upay)
- Bank account information (for bank transfers)
- Transaction amount and time
- Transaction confirmation number
1.3 Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device type
- Browser information and operating system
- Time spent on the site and pages visited
- Information collected through cookies and similar tracking technologies
2 Purpose of Information Use
takabet 15 uses collected information only for specific and lawful purposes. Information is not used for any purpose other than those listed below.
- Creating, managing, and completing account verification
- Processing deposit and withdrawal transactions
- Providing customer support — resolving issues and handling complaints
- Detecting fraud and maintaining account security
- Improving the platform and enhancing the user experience
- Meeting applicable legal obligations
- Sending users important service-related notifications
We never sell your information to third parties. Information sharing is explained in detail below.
3 Information Storage and Security
3.1 Retention Period
Your information is stored for the entire period your account remains active. Even after an account is closed or deactivated, information may be retained for a specified period for legal requirements and financial record-keeping purposes.
3.2 Security Measures
takabet 15 uses the following measures to keep your information secure:
- SSL (Secure Socket Layer) encryption — ensures complete protection during data transmission
- Password hashing — stored passwords are never kept in a directly readable form
- Regular security audits and vulnerability testing
- Automated monitoring to detect suspicious activity on accounts
- Restricted employee access — only authorized staff can view personal information
4 Information Sharing and Third Parties
takabet 15 never shares your personal information with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:
4.1 Service Providers
Some technology and payment processing companies that help operate our services may view information on a limited basis. These companies operate under strict confidentiality agreements and may not use information beyond their designated tasks.
4.2 Legal Obligations
Information may be disclosed in response to a court order or a lawful demand from a regulatory authority under applicable Bangladeshi law. In such circumstances, we comply with legal obligations.
4.3 Protecting Organizational Security
If fraud, money laundering, or any other illegal activity is detected, necessary information may be shared with the relevant investigating authority.
5 Cookie Policy
takabet 15 uses cookies for the proper operation of its website. Cookies are small data files stored in your browser that help improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login status and ensure security.
- Functional Cookies: Used to remember your preferences (language, display settings).
- Analytics Cookies: Collect aggregate data to monitor and improve site performance.
You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some important features of the site to stop working properly.
6 User Rights
takabet 15 believes every user has the right to control their own information. You may exercise the following rights:
6.1 Right to Access Information
You can view what information we have stored about you at any time from your profile page. Contact our support team for more detailed information.
6.2 Right to Correct Information
If any of your information is incorrect, request a correction through your account settings or via the support team. Corrections will be made after verification.
6.3 Right to Close Account
You may request to close your account at any time. When an account is closed, your personal information is deleted after legal requirements are met; however, transaction records may be retained in accordance with regulatory obligations.
6.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages, you can disable the subscription from your account settings or let our support team know.
7 Protection of Minors
takabet 15 strictly does not provide services to anyone under the age of 21. We do not knowingly collect any information from minors.
Age is verified at the time of registration. If we become aware that a minor is using our platform, their account will be closed immediately and any collected information will be deleted.
To learn more about responsible gaming, read our Responsible Gaming Guidelines, which describe safe and healthy ways to play in detail.
8 International Data Transfers
Our servers and technology infrastructure may be located in various countries. When transferring data, we ensure that appropriate security measures are in place in the receiving country or organization.
The standard of data protection is never compromised under any circumstances. The security measures described in this privacy policy apply in all cases.
9 Policy Changes
takabet 15 reserves the right to update this privacy policy as needed. Users will be notified in advance by mobile number or email of any significant changes.
The latest version of the policy will always be available on this page. Continuing to use the platform after a policy change will be taken as acceptance of the updated policy.
10 Contact
If you have any questions, complaints, or requests to correct information regarding this privacy policy, please contact our support team:
- Live Chat: 24 hours a day, 7 days a week
- Email: [email protected]
- Support Language: Bangla and English
Visit our Frequently Asked Questions (FAQ) section for answers to common questions, where detailed information on accounts, payments, and services is provided.